Returns & Exchanges
At Amandanoviasdress, we strive for perfection in every stitch; if your gown isn't quite right, we offer a 14-day window for returns on all standard-sized, unworn items. Please note that custom-made dresses are tailored to your unique measurements and are generally final sale.
Initiate Your Request
Contact our customer support team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the item in its original packaging with all tags attached, ensuring the dress is free from odors, stains, or alterations.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our international fulfillment center.
Inspection and Refund
Once our quality control team inspects and approves the item's condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing